Privacy Policy

To ensure the anonymity and confidentiality of our customers, we have a clearly defined privacy policy on our portal. Our main priority is to give our customers security when making online transactions.

We ask all our customers to read our privacy policy before ordering any medication through our portal.

It is understood that during the final transactions you will be reminded that by agreeing to pay us you agree to the terms set out for the privacy policy on our portal.

Policy for Collecting and Sharing Online Information from Our Customers

We have a very strict policy for our customers regarding the collection and disclosure of their private information.
All information we collect from customers such as name, age, email address, phone number and address are used for official purposes only.
Even the personal and confidential information we collect, such as B. Your debit or credit card numbers and OTPs are stored on our servers, simplifying the shopping process for our customers.
We do not participate in the non-authentic process of sharing your information with any of our companies or even third parties such as our suppliers and wholesalers.
All of this is done to provide our customers with meaningful and efficient customer service.
This is done to simplify the process for customers and to help them gather information while deciding to purchase a particular drug or during the checkout or checkout process.
It also saves them time as they don’t have to repeatedly share their information when purchasing medicines through our portal.
You can register with us or even leave, but this is at your sole discretion.
You do not need to register or register on our portal to buy medicines.

Subscribe to our newsletter

We collect your email ID in order to share our weekly newsletter with you.
This allows you to find out about the latest drug brands available or upcoming brands that you may have been waiting to try.
You don’t have to sign up for our newsletter, but it will help you stay up to date with the latest offers and discounts.
Through our newsletter we share all the news like offers on medicines, the latest products and the bestselling brands or even monthly, weekly or daily offers.
For example, you can be notified when a drug is available in our warehouse.
Email IDs are not used for any other purpose such as sending unauthorized or spam emails.
Customers are advised to check spam folder in case they have enabled the suspicious email from unknown sources in their settings menu.
As each of your online transactions is completed, you will receive an electronic online receipt for each purchase by email.

Accept the cookie policy on our portal

The use of cookies on our portal helps to speed up purchases and verify the process for our customers.
You can accept our cookie policy, but this is entirely at your discretion.
By agreeing to a transaction on our portal, you also agree to our online cookie policy to store some of the important information for faster navigation on our online portal.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Doing transactions on our portal

All of our online transactions take place through a fast and efficient online payment gateway, protected by an SSL gateway for faster processing and authentication of the ultimate beneficiary of transactions.
Each of your online purchases is verified by OTPs sent to both your email id and mobile number.

Refund and Cancellation Policy

All products ordered online on our portal can be cancelled.
However, there is a deadline for this, which is usually 7 days, regardless of whether you are in Germany or abroad.
We will not validate any cancellations made after 7 days of ordering your product.
You can also ask us to exchange products.
This is done by our managers who will physically inspect the product and then exchange it.
For refunds, we do not issue a cash refund, instead the refund is made online and credited directly to the customer’s account.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Share your opinions

We encourage you to share your experiences with us, but you don’t have to if you wish to maintain your anonymity.

Perhaps you would like to share one of your experiences with us.

This includes your reviews after using the drug or even your experiences in finding the right brand and dosage for the drug.

You can also share your opinion about the checkout and the whole checkout process.